FORMER CLIENTS
Northrop
Data
Systems
-
Technical
Writer
-
Employee:
Developed
manuals
for
medical
and
furniture
software.
Northrop
Electronics
Division
-
Technical
Writer
/
Disaster
Recovery
-
Employee
/
Consultant:
Wrote
specifications
and
procedures
to
support
B2
MX-Missile
program.
Returned
as
Consultant
to
recertify
division
per
DARs
(Defense
Acquisition
Regulations)
and
FARs
(Federal
Acquisition
Regulations).
Trained
management
on
regulations.
Northrop
Corporate
Offices
-
Systems
Engineer
-
Employee:
Wrote
corporate
manual
and
audited
divisions
for
compliance.
Northrop
Aircraft
Division
-
Technical
Writer
-
Consultant:
Wrote
specifications
and
procedures
for
B2 -
Stealth
Bomber
and
Boeing.
Technical Writer -Consultant: Wrote electronic wire transfer procedures during takeover of Security Pacific bank.
Computer
Trainer
-
Consultant:
Trained
and
provided
one-on-one
training
for
social
workers
during
system
rollouts.
Computer
Trainer
-
Consultant:
Trained
medical
and
technical
staff
to
use
the
occupational
health
management
system.
Traveled
extensively
throughout
Southern
California.
Community Development Commission - Technical Writer - Consultant: Provided Internet content, specifications, documentation, newsletters, and multi-media productions. Produced online help, section-8 procedures, training videos and videoconferencing. Developed flowcharts, and diagrams to support system specifications. Provided end-user training; systems, Microsoft and new applications.
Department
of
Children
and
Family
Services
-
Technical
Writer
-
Consultant:
Trained
social
workers
to
use
IBM's
case
management
system.
Developed
online
help
system.
Rancho
Los
Amigos
National
Rehabilitation
Center
-
Technical
Writer
-
Consultant:
Wrote
system
administrators
manual.
Developed
specifications
per
HIPPA
requirements.
Technical
/
Marketing
Writer
-
Consultant:
Researched
schematics,
and
documents
to
write
marketing
literature
for
commercial
clientele.
Technical Writer / Trainer - Consultant: Wrote procedures for parts supply department. Trained employees on newly developed procedures.
Technical
Writer
/
Manager
-
Employee:
Managed
5-writers
to
develop
a
procedures
department.
Wrote
online
documents
and
coordinated
services
with
web
developers
department.
Technical Writer - Employee: Researched and developed documentation for the telephony company (formerly American Telecom).
Technical Writer / Trainer - Consultant: Designed training manuals, curriculum, and management manuals. Trained employees throughout Northern and Southern California.
Proposal Writer - Consultant: Researched and developed specifications to procure a $5-million contract.
Technical
Editor
-
Employee:
Edited
and
proofread
documents
for
compliance
with
standards.
Indexed
and
used
multi-language
document
system.
Technical Writer - Consultant: Wrote test procedures per MIL-STD-ST810D. Conducted quality audits of valves in compliance with test requirements.